COOLANT RESERVOIR TANK EMPTY FULL

The service technician literally laughed at her and said “sorry, it is beer-30 for me, he can come back tomorrow”. She then proceeded to show him the low coolant message on the DIC and asked if he could stay late to replace the coolant tank since the customer is leaving on vacation with his family the next morning. The service technician arrived a few minutes later and proceeded to tell her that without being able to recreate the low coolant message on the DIC earlier that afternoon, he could not diagnose any problem and therefore could not replace any parts nor process a warranty claim. She laughed then walked over to my truck and verified the low coolant message on the DIC, then paged the technician to come to the service bay. Luckily I know the lady service writer fairly well, so I walk up to her and ask what are the chances the technician is still around that wrote “could not the recreate customer issue”. So I start my truck to leave and no bullshitt‘n, the low coolant message comes on the DIC immediately. So I arrive around closing time and they tell me the service technician wrote “could not recreate customer issue” on the ticket, and because of this, the technician was unable to diagnose or fix anything. I received a voicemail late that afternoon to come pick up my truck, with no details regarding what they had found or fixed. Luckily this happened on my way to work that morning, so I immediately drop it off at one of the larger local dealers that can fix minor problems like this the same day, if they have the parts on-hand, which they usually do. so perhaps a bad batch of radiators.Ĭlick to expand.Sounds like both our service technicians swapped spit at the same “unable to recreate customer issue“ warranty denial training class put on by government motors.īackdrop story: I was actually headed out of town the next day on a 2,000 mile week-long family vacation trip with our RV when the low coolant light came on the DIC display. ?Īlso, some posts here about mysterious slow coolant loss that turned out to be a pinhole leak in the radiator that took some time to find eventually. so if these are getting undefiled at factory fill or when the dealerships do the block heater recall. like air pockets in the heads become hot spots, warp, boom head gasket or worse crack). These TSBs state that not having the coolant filled properly can cause engine damage (duh.

but several are in very hard to see areas and I am willing to bet they don't disassemble like the TSB suggests That TSB also had multiple places for techs to look, EGR pipes, hose fittings. and a procedure to check for head gaskets by sealing the system with the vac n fill and running the engine at 3000 RPM in a service bay for at least 10 minutes to ensure the system pressure never reaches 25psi. and has testing using a new coolant thread adapter that blocks the overflow port and permits vacuum testing. There is another TSB that states that VAC N FILL method MUST be used.

it fails to mention if that is filled hot or cold.

COOLANT RESERVOIR TANK EMPTY FULL

There is one that shows dealers that a tank filled about half down the arrows is not full and the 'NEW FULL' is to the top of the tank. Click to expand.there are multiple tech bulletins out from GM on L5P coolant issuesĭo a search on a TSB site and print out each of them.

Coolant reservoir tank empty